Our vision is as unique as the United States.

 

Mission

To fulfill our nation’s commitment to its veterans by providing a premier retirement community with exceptional residential care and extensive support services.

 

Vision

A retirement community committed to excellence, fostering independence, vitality and wellness for veterans, making it a vibrant place in which to live, work and thrive.

 

Guiding Principles

Person-centered “Person-centered Care” is defined as the careful manner in which Resident needs are considered while developing responsive plans of care and delivering meaningful services.

Accountability We expect our workforce to achieve what we promise to Residents, staff and service partners. To ensure success, we measure progress and provide feedback to our customers.

Integrity We will strongly uphold the mission of AFRH. We are honest and ethical and deliver on our commitments. We recognize that good ethical decisions require individual responsibility enriched by collaborative efforts.

One vision / one mission / one organization Success depends on our devotion to an unwavering vision and mission. Working together in different locations, under various managers and leaders, we maintain a distinct focus to serve our Residents. We collaborate and respond in a unified and single voice.

Workforce growth We strive to hire and retain the most qualified people. We maximize their success through training and development as well as maintaining and promoting open communication.

Honor heritage We honor the rich history of the US Armed Forces – from our Veterans to our victories. As such, our campus reflects that military heritage with memorabilia and tributes.

Inspire excellence We continually work to improve each process, service and its delivery, while striving for excellence in all we do. We expect excellence and reward it.

 

Person-Centered Care:

“Person-centered Care” is defined as the careful manner in which Resident needs are considered while we develop proactive plans of care and deliver meaningful services. This concept recognizes that AFRH Residents are active participants in charting and guiding their own lives. In order for Person-centered Care to be effective, all caregivers must identify and understand each Resident’s individual needs, listen carefully to the Resident’s expressed needs, and offer smart choices for consideration.

Resolution and negotiation between the staff and Residents will yield realistic actions taken within the scope of AFRH resources and capabilities. Ultimately the goal is to deliver highly personalized results. Our core person-centered “values” include: choice, dignity, respect, self-determination and purposeful living within the support structure of a caring environment.

Person-centered Care does not imply all Resident desires are to be met without regard to available resources or the organization’s ability to successfully meet their needs.